Privacy Policy

Welcome to Exodus Advisory Services Limited (EASL). Your trust is our most valuable asset. As a licensed brokerage and investment firm, we are committed to maintaining the confidentiality, integrity, and security of the personal and financial information of our current, former, and prospective clients.

This Privacy Policy outlines how we collect, use, protect, and share your data in accordance with the Tanzania Data Protection Act, 2022, and the regulatory requirements of the Capital Markets and Securities Authority (CMSA).

 

1. Information We Collect

To provide expert brokerage and investment services, we must collect specific information that identifies you (“Personal Data”). This includes:

• Identity Data: Full name, date of birth, gender, nationality, and National ID/Passport/Voter’s ID numbers.
• Contact Data: Physical address, email address, and telephone numbers.
• Financial Data: Tax Identification Number (TIN), bank account details, source of wealth, and investment objectives.
• Regulatory Data: Know Your Customer (KYC) documentation and Anti-Money Laundering (AML) verification data.
• Technical Data: IP addresses, browser types, and usage patterns when you access our digital platforms.

 

2. How We Collect Your Data

We collect data through various touchpoints:

• Direct Interaction: Information provided when opening a CDS account, subscribing to a fund, or requesting advisory services.
• Automated Technologies: Cookies and analytical tools used on our website to improve user experience.
• Third Parties: Information from regulatory bodies (e.g., DSE or CMSA), credit reference bureaus, or public records where legally permissible.

 

3. Purpose of Data Processing

EASL processes your information solely for legitimate business and legal reasons, including:

• Service Execution: Facilitating trades on the Dar es Salaam Stock Exchange and managing your investment portfolios.
• Compliance: Meeting our legal obligations regarding AML/CFT (Countering Financing of Terrorism) laws.
• Communication: Sending market research, transaction alerts, and portfolio performance updates.
• Risk Management: Assessing credit and investment risks to protect your capital.

 

4. Disclosure of Your Information

We do not sell your personal data. However, we may share your information with:

• Regulators: The CMSA, DSE, and the Bank of Tanzania (BoT) as required by law.
• Service Partners: Custodian banks, auditors, and IT service providers who assist in our operations under strict confidentiality agreements.
• Legal Requirements: When compelled by a court order or to prevent financial fraud.

 

5. Data Security

We implement industry-standard security measures, including encryption and firewalls, to prevent unauthorized access, alteration, or disclosure of your data. Access to your personal information is strictly limited to employees and partners who require it to perform their professional duties.

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 7 to 10 years post-account closure as per Tanzanian financial regulations).

 

7. Your Legal Rights

Under the Tanzania Data Protection Act, you have the right to:

• Access your data and request a copy of the information we hold.
• Rectify any inaccurate or incomplete information.
• Object to the processing of your data for marketing purposes.
• Withdraw Consent at any time (though this may limit our ability to provide certain services).

 

8. Cookies

Our website uses cookies to enhance navigation and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.

 

9. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact our Data Protection Officer:

Exodus Advisory Services Limited

6th Floor, Penninsula Noble Centre, Plot No. 66, Oysterbay Road, P.O. Box 80056, Dar es Salaam, Tanzania